Cookie Policy

Information on cookies

Cookies are used to enhance the efficiency of your visits to our website. We use cookies to remember your browsing preferences, such as text size, preferred language, colour preferences, etc., which makes it easier to navigate our site, and to collect analytical information, such as the number of visitors to our website. Cookies enable us to better collect information about the use of our website. A unique session identifier is stored, which allows us to reload the user’s profile and preferences on your next visit to the website.

Information obligation regarding cookies

The operator of this website, Medusa Services a.s., processes cookies with your consent and, in cases specified by Act No. 452/2021 Coll. on Electronic Communications, also without your consent.

What are cookies?

Cookies are small text files that are placed on your computer or device when you visit our website. It is not possible to directly identify a specific person through cookies.

Cookies are used to improve the efficiency of your visits to our website. We use cookies to remember your browsing preferences, such as text size, preferred language, colour preferences, etc., which makes navigating our site easier, and to collect analytical information, such as the number of visitors to our website. Cookies enable us to better collect information about the use of our website. A unique session identifier is stored, which allows us to reload the user’s profile and preferences on your next visit to the website.

Technical cookies (so-called essential cookies)

These cookies ensure the proper functioning of the website, such as adding items to the basket, displaying content, logging into a user account, and so on. In the case of this type of cookie, the operator is authorised to process data to the extent necessary, even without the user’s consent, for the purposes of operation, network, services or network and services within the meaning of Section 111(3)(a) of Act No. 452/2021 Coll. on Electronic Communications.

Functional cookies

We use these cookies to ensure the functionality and customisation of our website’s content; they are set by us or our external providers. In the case of this type of cookie, the operator is authorised to store or access information stored on the user’s terminal equipment, provided the user concerned has given demonstrable consent within the meaning of Section 109(8) in conjunction with Section 116(5) of Act No. 452/2021 Coll. on Electronic Communications.

Analytical cookies

These cookies enable us to collect data on website traffic, the information you search for most frequently, and how you navigate the site, in order to ensure easier use and a better shopping experience. The purpose of analytical cookies is to recognise a repeat visit to the website from the same browser on the same device; they can also track the visitor’s activities whilst browsing the website. In the case of this type of cookie, the operator is authorised to store or access information stored on the user’s terminal equipment, provided that the user concerned has given demonstrable consent in accordance with Section 109(8) in conjunction with Section 116(5) of Act No. 452/2021 Coll. on Electronic Communications.

Marketing cookies

These cookies enable the website to display advertisements based on your previous purchasing or search preferences. In the case of this type of cookie, the controller is authorised to store or access information stored on the user’s terminal equipment if the user concerned has given demonstrable consent in accordance with Section 109( 8 in conjunction with Section 116(5) of Act No. 452/2021 Coll. on Electronic Communications.

Where the operator has obtained the consent of the visitor/user of the service in accordance with Section 109(8) in conjunction with Section 116(5) of Act No. 452/2021 Coll. on Electronic Communications, the operator fulfils its information obligation as follows:

Operator’s identification and contact details:

Medusa Services a.s.
Company ID No.: 35 854 197
VAT No.: 2020240079
Svätoplukova 2A,
821 08 Bratislava

The purpose of data processing for which the data is intended, as well as the legal basis for data processing:

Purposes:
  • ensuring the functionality of the website,
  • to collect data on website traffic and information most frequently searched for on the website,
  • displaying advertisements based on previous purchasing or search preferences
Legal basis:
  • Article 6(1)(a) of the GDPR: the visitor/user of the service has given consent to the processing of their data for at least one specific purpose.
  • Article 6(1)(c) of the GDPR: processing is necessary for compliance with a legal obligation to which the controller is subject.

The controller declares that it will process data in accordance with good practice and will act in a manner that does not conflict with the GDPR.

Data retention period

Some data or types of cookies are deleted from the data subject’s device immediately after the visitor/service user closes the browser window, whilst others remain on the visitor’s/service user’s device even after the browser has been closed whilst viewing the controller’s website. However, the operator retains information obtained from the visitor’s/service user’s device for a maximum of 5 years.

Rights of the data subject/visitor/user

The data subject has the right:

to request access to personal data relating to the visitor/service user; as a visitor/service user, you have the right to be provided with a list of the personal data we hold about you, as well as information on how we process your data.

to rectify personal data,
we have taken steps to ensure that your personal data is accurate, complete and up to date. If you believe that the personal data we hold about you is not accurate, complete or up to date, please let us know.

to erase personal data,
as a visitor/user of the service, you may also request that we erase your personal data if the grounds specified by law are met, e.g. if the purpose of processing has ceased to apply.

Restriction of processing of personal data,
as a visitor/user of the service, you may, where the legal conditions are met, request that we cease using your personal data, e.g. in situations where you believe that the personal data we hold is inaccurate, etc.

to object to the processing of personal data,
as a visitor/user of the service, you have the right to object to the processing of your data if you believe that we have no legal basis for processing your personal data; e.g. if our legitimate interests in processing personal data do not override the rights or interests of the visitor/user of the service.

to data portability,
as a visitor/user of the service, you have the right, under certain circumstances, to request that we transfer the personal data you have provided to us. However, this right to data portability applies only to personal data that you have provided to us on the basis of your consent or on the basis of a contract to which you are a party.

to withdraw consent,
As a visitor/user of the service, you have the right to withdraw your consent at any time in cases where we process your personal data on the basis of your consent.

submit a request to initiate proceedings or a complaint to the supervisory authority,

As a visitor/user of the service, you have the right to lodge a request or complaint with the Office for Personal Data Protection of the Slovak Republic, https://dataprotection.gov.sk, Hraničná 12, 820 07 Bratislava 27; telephone number: +421 /2/ 3231 3214; Email: statny.dozor@pdp.gov.sk

Visitors/users of the service may exercise the above rights at any time by emailing recepcia@medusagroup.sk or in writing to the operator’s registered office address. The controller will process the visitor’s/service user’s request regarding the above-mentioned rights within the statutory time limits.

Automated individual decision-making

If a visitor/user of the service consents to marketing cookies based on their previous purchasing or search preferences, automated decision-making takes place in that the visitor/user of the service may be shown a pop-up window displaying advertisements based on their previous purchasing or search preferences.

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